Litigation Coding

Litigation Support

     The organization's storage and distribution of documents involved in litigation complex rules, co-ordination and precision. Each client, whether from a counsel's office or outside firms of Law, has preferences about how these rules are implemented. We have developed procedures and strategies to ensure each client's requirements while maintaining the highest level of document integrity.

Bibliographic Coding Services

     Our basic coding service provides with bibliographic information: document page numbers, attach ranges, authors, recipients, copied parties, date, document type, document title etc.

     We support a range of formats for data delivery and provide customized load files to bring data into your document management software including Concordance, Summation, and JFS Litigators Notebook and any type of system utilizing ASCII or TXT load files.

Advanced Coding Services

      We also have a more comprehensive service that provides database with bibliographic information and relevant data extracted from the document body, names and organizations in text, marginalia, keywords, created and enhanced titles etc.

Unitization

     Unitization is a part of a service, whereby the determination of document boundaries is established. This is performed when bibliographic coding is required. We are proud to be the forerunner in Document Unitization with a quality percentage as high as 99.99%.

     Logical Document Determination establishes two levels of unitization viz. attachment range. We inspect all pages for logical boundaries while coding. An LDD complements the physical determination and in that the binding element is typically the attachment range.

 Workflow

How We Work

     We prepare customized project manuals for different cases. Detailed internal specifications are developed to ensure adherence to guidelines and instructions of the project. Training and retraining plays important role of our processes and after the internal manual is prepared; our staff is trained by our experienced coding supervisors.

     Tools are designed in-house and are modified by our IT professionals to enable each project more efficient. Testing phase of the tools take place before document coding begins. Examples of the customization in our coding tool are creating the drop-down lists of fields like Doc. Types, date ranges and attachment ranges.

Document Preparation / Reconstruction

     Document preparation is the most important tasks in a litigation project.

     Location of bindery elements will be tracked, should document relationships be important to the project.

     Sticky notes are pasted to paper in the process of scanning

     Double sided and odd-sized pages are noted.

     Page orientation is marked for those projects requesting image rotation.

     Documents are made prepared so that reconstruction is possible, should it be part of the project objectives.

     Our tracking system allows accurate updates on delivery timeframes and detail status of ongoing projects. The system allows continuous control of work in progress, enabling up-to-date quality and work-in-progress status reports. Inventory control systems ensure incoming, processing and outgoing of every document ensuring data security.

     The quality process follows clientele's specific intakes, effective rationalization and thorough orientation based on project analysis. The quality-control group is intricately involved in each and every step of the project. The output of the operation teams is measured against stringent quality practices and 100% quality check at every stage is carried out to ensure the best output.

Quality

     We are well aware that quality is the most important factor for success and it is committed to stride with quality hand in all its way. Disciplined conventions followed at Isource ensures that data will not be missed or overlooked due to spelling variations or incorrect entries of dates or codes.

     Specific quality control methods ensure that documents are treated in a very consistent way even when large number of coders are required to complete a job. We boast an exceptional quality level of 100% in Litigation Coding something that has never been achieved in this industry.

     The result of such quality work arises from the quality coding control mechanism that we practice.

Methods such as :

     100% visual verification of each document by experienced quality check team

     Project Specific Validations and Edits custom tailored to suit each project

     Automated and semi automated checks for spell checks

     Random Checks on the data will be dispatched by Project Management Team

     The result of these quality checks empowers us with the advantage that many of its competitors find hard to achieve.

Thuriam Advantage

	48 hour processing time irrespective of volume.
	Accuracy level exceeding 99.5%.
	Online web based Work in Process reports.
	Capacity of programmers, process and data engineers to meet your non-planned requests.
	Quality and process control through ISO certification and Six Sigma methodologies.
	Betterment of process for error identification and recovery.
	We transform manual and paper intensive forms servicing operations into a fully automated and efficient process utilizing state-of-the-art litigation coding services and solutions.
	Lower Financial and Human Resource Processing costs
	Greater Accuracy and Faster Processing
	Easier to manage the project and achieve the desired outcome
	Successful implementation through proven process migration, methodology & domain expertise.

Benefits of Solutions offered by Thuriam

	Secure document handling
	Impeccable Accuracy
	Flexible Capacity
	Lower Cost Solutions
	Quick turnaround of data
	Scanned images can be integrated with the customers document management system
	Online export of data & images
	Built-in advanced validations during coding
	Workflow based exceptions
	MIS & statistical reports on processed documents
	Customized Export, Archive, back-up and retrieve